Heartless?

The sadness in her eyes,
from some deep-seated memory
from an exhausted life on the streets.
"I just need to rest" she sighs,
But her request falls on deaf ears.

A tear trickles down her cheek.
No one can understand her pain,
of having lost and lost
time and time again.

People walking by stare at her in disgust.
Their noses scrunch up at the stench.
No one understands.
No one offers a thing.

In her lonely world on a hot day
All she wants is to rest.
All she wants is a minute of normality.
A minute of sanity.

But this peace people cannot afford her,
"She is homeless."
"She is not one of us."
"She can't sit here."

She is just helpless.
Are we just heartless?